FAQ

Frequently Asked Questions

Here we have listed some of the most frequently asked questions.

You can expect your meal between 9:00 AM and 12:00 PM. The kitchen is located in Sofia, Studentski grad district. The exact delivery time is determined based on your location.

You get a 5% discount when picking up from a location.

You can pick up the food from our kitchen – from 9:00 AM to 8:00 PM. When picking up the menu directly from our kitchen, you receive a 5% discount on the subscription price. The kitchen address is Sofia, Studentski grad, block #58, entrance Б (the opposing building of the “Winter Palace of Sports” building)

Food for Saturday and Sunday should be ordered by Thursday and is delivered on Friday along with the Friday menu.

When delivering a full-day menu with breakfast after 10:00 AM, the first breakfast is reserved for the next day. We deliver for TOMORROW for orders placed by 7:00 PM. After that, we accept orders for the day after.

There are 3 payment methods you can choose from:

  1. With a debit/credit card on the website;
  2. Bank transfer on the day of your order.
  3. Cash on delivery to the driver ON FIRST DELIVERY or on-site at the kitchen.

Our food is prepared from natural and healthy products and can be kept in the refrigerator for up to 3 days without significant changes in its quality. The packaging allows storage for a period of 72 hours, approved and agreed upon with the Bulgarian Food Safety Agency (BASF).

If you want to customize your order, please describe it in a note on the order page of our online store or contact us directly by phone.

Learn more about us and how we prepare your food.

The Clients About Us